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Emergency Evacuation Support
Our trained experts help assess your medical condition or security situation, and coordinate the entire evacuation process from bed-to-bed, from ground, to air, to sea.
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Unlimited 24/7 Assistance
Contact one of our 27 Assistance Centers to request 24/7 support for any medical concern, including mental health, local provider referrals, and assistance during critical health incidents.
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Mental Health
Access real-time licensed therapists via phone, video, or face-to-face for mental health support 24/7 and in over 60+ languages.
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Global Telehealth Solutions
Ensure your international travelers can connect directly with any of our highly trained and experienced health professionals via phone, instant messaging and/or video.
Why you need this
International SOS, combined with Zurich American Insurance Company (Zurich), provides travel protection to your global travelers wherever business travel may take them. International SOS provides industry-leading information and intelligence, health and safety assistance, alongside Zurich’s robust insurance coverage, before and during travel. From small disruptions to big ones, our priority is to keep your people safe and resolve claims seamlessly so that you and your employees can focus on the business at hand.
Global Membership Package
Medical & Security Evacuation Assistance
- Supervised emergency evacuation
- Supervised Repatriation
- Repatriation of Remains
International Medical & Security Assistance
- 24/7 global information, advice, alerts
- International network of medical & dental referrals
- Dispatch of medication & medical supplies
Best in Class Members App
- Rated 4.6 out of 5 stars.
- Prepare for your next trip, avoid delays
- Stay safe while traveling from our digital command center
Emergency Medical Expenses
- as a result of a covered accident or illness
Medical Evacuation
- as a result of a covered accident or illness, to the nearest facility for appropriate medical care
Security Evacuation
- as a result of a covered event, to the nearest safe haven
Accidental Death and Dismemberment (AD&D)
- as a result of a covered accident
Case Studies
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Passenger Has Heart Attack on a Flight to Dubai
International SOS, with the support of MedAire's MedLink and MedSupply aviation kits, assist flight crew members in chest pain emergencies...
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Evacuation from Hawaii Wildfires
Contact one of our 27 Assistance Centers to request 24/7 support for any medical concern, including mental health...
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Evacuations During Niger Military Coup 2023
In response to the recent coup in Niger, International SOS played a pivotal role in supporting our clients throughout the multifaceted challenges...
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Security Services
Incident Response
Incident Response
Contact our Assistance Centers 24/7 during a critical incident. Our security experts provide immediate advice and end-to-end assistance in security, logistical and medical crises, all informed by in-depth operational planning and in-location expertise.
Local Expertise and Resources
Local Expertise and Resources
Leverage our 200 dedicated security professionals with extensive experience in crisis management, disaster management, corporate security and operational intelligence, and access to our security & aviation provider network around the world.
Real-time Alerts & Guidance
Real-time Alerts & Guidance
Access to alerts, location advice and country guides for your international travelers- accurate & timely information on changing security and health threats in the country they are in or going to via our Assistance App and email.
Assistance App
Everything in One Place
Everything in One Place
With our Assistance App, you can have peace of mind knowing about your destination, being prepared and using simple click to call or text for emergencies.
Plan Your Trip
Plan Your Trip
Use the Assistance App to get information and travel tips that you need before your trip.
Real-Time Alerts & Guidance
Real-Time Alerts & Guidance
Get notified when alerts happen and stay safe by checking in letting us know your location.